Preferences tab

In this tab, you can designate the folders where the service stores the program files for the job that is processing.

Option Description
Home Directory The root directory where the service creates all temporary directories and files necessary for controlling the multifunctional device related traffic. The server must have proper permission to write to this directory.
Keep Allows you to keep processed or rejected files.
  • Processed files — The directory where the captured files (send to folder/application files) are stored into upon completion of successful routing.  If you turn this attribute on, all files are stored into the Processed Files directory when the service successfully completes writing them into the destination location.
    Important: If this option is enabled, a copy of every file that has been routed successfully is saved on this directory.  Make sure that proper disk storage is allocated for this directory.
  • Rejected files — The Rejected Files directory is used for storing any files that failed to store into the final destination location.  The failure could be due to any number of reasons and it must be researched through searching the application log file entries.  Typically, it is beneficial to have a secondary process that takes this directory as an input and routes messages to system administrator and warns them of failure.

    The service must have sufficient rights to access this directory.