Step 6: Edit, delete or search Smartickets

Figure 1. Figure 1
Position Option Description
A Check box next to Ticket Check the box to select the Smarticket. Once selected, select the link Tools to Print, Download, Copy or Delete.
B Tools Drop down menu is displayed. Options include: Print, Download, Copy or Delete.
C View Select to view the Smarticket. The user can now proceed with several options:
  • Print Ticket — To print the Smarticket
  • Ticket — To view the Smarticket
  • Mini — To view the mini-version of the Smarticket
  • Notifications — To view notifications for this Smarticket
  • Edit — To edit the Smarticket
  • Delete — To delete the Smarticket
  • Download — To download the Smarticket into a PDF format
  • Copy — To copy the Smarticket
See Creating a new Smarticket for more information.

Search for Smartickets

There are two ways to search for Smartickets: Standard Search and Advanced Search.

Figure 2. Figure 2
Figure 3. Figure 3

Smarticket Web Client users have two options to search for Smartickets: Standard Search and Advanced Search. With Standard Search, users can enter a Ticket ID or Ticket Title to search for a Smarticket (see Figure 2). With Advanced Search, users can search for Smartickets by Ticket ID, Ticket Title or by Created Date (see Figure 3). The type of search that is displayed on the Smarticket Web Client display can be changed. See Setting Display Options for more information. In addition, the type of search that is displayed can be changed by selecting the ADVANCED SEARCH link (see Figure 2) or STANDARD SEARCH link (see Figure 3) located at the bottom of the search box. For more information on searching, see Search for Smartickets. Note that the ADVANCED SEARCH and STANDARD SEARCH link will not be displayed when Accessibility Mode is turned OFF. For more information on Application Options, see Setting Display Options.