- A SMARTicket Task is a unit of workflow that consists of any number of Process components
and only one Route component. Once a Task is
published and a SMARTicket is created from this Task, users will have the ability
to execute the task using the SMARTicket. A Task is
not available for use until it has been published. Once a Task is published, the user
will be able to view this Task in order to create
a SMARTicket. Refer to the SMARTicket Process Designer documentation for details of
how to create a Task.
Note: A Task may
also be referred to as a Single-Flow Item.
- A SMARTicket Combo is a bundle of more than one Task. The Combo can be used to create
multiple workflows. Up to 24 Tasks can be
included in a Combo. Once a Combo is created and a SMARTicket is created from this
Combo, users have the ability to execute the Combo
using the SMARTicket. Refer to SMARTicket Process Designer documentation for details
of how to create a Combo.
Combo may also be referred to as a Multi-Flow Item.
- A client is an application that helps create a SMARTicket. Client creates a SMARTicket
from either Tasks or a Combo. Create a
SMARTicket using any supported Client.
- A SMARTicket (paper or electronic) has all the workflow information about Tasks and
Combos along with the required indexing
information embedded in it. A user initiates the AutoStore workflow process by sending
the document (along with the SMARTicket) into
Note: A SMARTicket may also be referred to as a SMARTicket coversheet or a SMARTicket