Uninstalling the Ricoh ESA component

Note: If your environment uses the Nuance Combined Client for Ricoh, refer to Nuance Combined Client for Ricoh in the Device Registration Service web Help for more information.

If your environment does not use the Nuance Combined Client for Ricoh and you want to update the AutoStoreXlet, uninstall the current AutoStoreXlet and install the new version as follows:

From the Device Manager:

  1. Double-click the Ricoh ESA component in a workflow to open the component settings.
  2. In the Ricoh ESA settings dialog box, click the Preferences tab.
  3. Click Device Manager.
  4. In the Ricoh ESA Device Manager, select the Ricoh device and click Uninstall.

How to use Windows Explorer to open the Ricoh ESA Device Manager

You can also use Windows Explorer to open the Ricoh ESA Device Manager application. The file is located in the NSI installation folder:

  • installation directory\Distributables\Ricoh ESA\RicohDeviceManager.exe

For example:

C:\Program Files\Notable Solutions\AutoStore 7\Distributables\Ricoh ESA\RicohDeviceManager.exe

  1. Start in the Ricoh device control panel.
  2. Press the User Tools/Counter/Inquiry hard button on the Ricoh Device control panel.
  3. Press Extended Feature Settings to show the Extended Feature Settings Menu.
  4. Press Extended Feature Settings to show the Extended Feature Settings screen.
  5. Select the Startup Settings tab to show the active applications.
  6. Select the AutoStore application.
  7. Press the Execute button to stop AutoStore.
  8. Select the Uninstall tab to show the installed applications.
  9. Scroll down to the AutoStore option and select it to show the Extended feature settings screen.
  10. Press OK.
  11. Press OK to complete the uninstallation.