Smarticket Form dialog box

Add a Smarticket form when your workflow requires Smarticket processing.

To add a Smarticket form, configure options on the following four tabs:

General tab

Field Name Description
Form name The name of the Smarticket form to be displayed on the Ricoh MFP.
Icon file Click the browse button to choose the icon that appears on the device panel for this menu entry. The images supported are Windows BMP images with 2 or 256 colors. The maximum image size should be 260 pixels wide by 85 pixels tall. The recommended image size is 48x48. For 256 color images, the transparency color is RGB (255,0,255)
Restrict access If this option is checked, access to the form can be restricted to certain users or groups.
Note: When the authentication type is Windows you can click the browse button (...) to select Windows groups or users.

Group membership is determined by the authentication type:

  • Windows: Determined by the Windows groups that the authenticated user is a member of.
  • NetWare: Groups are not supported.

The User Membership custom script can be created to provide groups in which an authenticated user has membership.

Server address

Specifies the server name or IP address and port of the Web Service address.

The format is http :// server_name : port or http :// ip_address : port .

If Secure Sockets Layer (SSL)is enabled, the required format is https :// server_name : port or https :// ip_address : port .

For example, either "https:://sp2007" or "" will work if the IP address for the server is and SSL is enabled. If you only specify a the server address, such as "sp2007", the component will automatically insert "http://" before the address.

Click the Test button to confirm that the Server address and User name entries are valid.

User name In User name, enter the user name which will be used to log in to the server. If you are using a domain user account to connect to the server, enter the user name with the domain name. For example, enter "DOMAIN\SpUser". For a local user, you only need to enter the user name, such as SpUser.
Use Windows authenticated user credentials Select this check box to allow Windows user account credentials entered at the MFP device panel to be used to log on to the Smarticket server. If Use the authenticated user credentials is selected and Windows authentication has been enabled, then user credentials entered at the MFP device panel will also be used to log onto the Smarticket server.
Display ticket ID with ticket name Select this check box to display the ticket ID along with the ticket name for Smartickets listed on the form. Clear this check box to display only the Smarticket name.

Scan Settings tab

Option Description
File type Specifies the scan file type.
  • HCPDF — High Compression PDF document
  • JPEG — JPEG image
  • MTIFF — Multipage TIFF image file
  • PDF — PDF document
  • TIFF — Single page TIFF image file
File name Enter the file name for the scanned document.
Resolution Select the scanning resolution.
Scan type Select a scan type that corresponds to the properties of the source document. The File type value that you select controls the values that you can select from the Scan type drop-down list box.
  • B & W: Text / Line Art — Black and white text documents that have simple line art.
  • B & W: Text / Photo — Black and white documents that have graphics, photos, and text.
  • Black & White: Text — Black and white documents to be processed with OCR to convert printed text to digital text.
  • Black & White: Photo — Black and white documents that have graphics and photos.
  • Grayscale — Documents in gray scale.
  • Full Color: Glossy Photo — Color documents that have graphics and photos.
  • Full Color: Text / Photo — Color documents that have graphics, photos, and text.
  • Auto Color Select (7.x and above) — Select this option to scan based on the colors in the document.
Scan source Specifies the source for the scan.
  • Auto Detect — Automatically detects whether the document is on the glass or in the document feeder.
  • SADF — The scan job contains multiple batches to be placed in document feeder. Scanning is automatically resumed once the next batch is placed in the document feeder.
  • Batch — The scan job contains multiple batches to be placed on the glass or in the document feeder.
Feed type Select the feed orientation:
  • Left (Readable Direction) — Documents are scanned in the same direction in which they are read.
  • Top (Unreadable Direction) — Documents are scanned orthogonally to the direction in which they are read.
Scan sides If supported by the device, this option determines if the back side of a document in the feeder is scanned.
  • 1 Sided — Scans only one side of the original.
  • 2 Sided -Top to Top — When scanning the second side, the image is created by supposing that the second side is in the same direction as the first.
  • 2 Sided-Top to Bottom — When scanning the second side, the image is created by supposing that the second side is in the opposite direction as the first.
Scan size Auto Detect: Same Size, Auto Detect: Mixed Sizes, A3, B4 JIS, A4 LEF, A4 SEF, B5 JIS LEF, B5 JIS SEF, A5 LEF, A5 SEF, 11x17, 8.5x14, 8.5x13, 8.5x11 LEF, 8.5x11 SEF, 5.5x8.5 LEF, 5.5x8.5 SEF.
Note: LEF refers to Long Edge Feed and SEF refers to Short Edge Feed. These terms describe the manner in which the documents are fed into the MFP.
Note: The Auto Detect option is not supported for MP C300/400SR devices. The appropriate paper scan size must be selected. It is recommended that the Allow user to change default option for Scan size be turned off for MP C300/400SR devices.
Scan density Move the slider to the right to increase scan density or to the left to decrease scan density. Adjusting scan density can improve the quality of scanned images for sources such as newspapers and transparent documents.
Allow user to change If you enable this option for a scan setting, the user can change that setting on the device panel at scan time.

Fields tab

Field Name Description
VBScript file Enter the VB Script file name for loading/validating the index data on the devices.
Run on form load Select this check box to execute the script file on the server prior to loading the form on the MFP device.
Run on scan Select this check box to execute the script file on the server prior to starting the scan job on the device.
Forms Fields Add fields by clicking the N (New Field) button at the top of the first column in the field table. After you add the first row, you can press the Tab key to tab through columns and add additional fields.

For each field you can configure the field attributes:

  • Name — Field name is a string type and can be any alphanumeric characters. Use of special characters (~,&, <, >, %, “, /, \, :, ?, |) are not recommended.
  • Type — The supported string types are:
  • Required — Select this check box if the field is required to be filled.
  • Comment — Description field for administrator reference. This field is not currently used anywhere on the device.
  • Properties — Set the field attributes by selecting the properties (...) button on the rightmost column on each entry.

Components tab

List of all process components and the route component, along with their description, type, and the configuration button to set their configuration attributes. The configuration button appears at the last column within each row with ... appearing on it.

Select a component by clicking the left-most column next to each component and configure the component for this form by clicking on the Configure button (right-most column on each row).