Preferences tab

Use this tab to set the location where the server stores the program files for the job that is processing.

Option Description
Home directory The root directory where the server creates all temporary directories and files that control device-related traffic. The server must have permission to write to this directory.
Server address

If your environment does not use the Nuance Combined Client for Ricoh, type the IP address or server name of the AutoStore server.

Note: If your environment uses the Nuance Combined Client for Ricoh, the option does not appear on the Preferences tab.
Port number

Type the port number that the Ricoh ESA server component uses to communicate with the MFP device. Verify that you configure the device to use the same port number that you assign to the Ricoh ESA component. The default is 8084.

Tip: If the device cannot communicate with the server, verify that the port setting on the server matches the device port number and that a firewall is not blocking the port.
Secure communication (SSL) Select this check box to allow information exchange between the server and the MFP device over an SSL enabled secure channel.
Scan job transfer failure In the Script file box, enter the path to the VBScript file that contains the code to permit custom authentication. For more information, see ScanJobTransferFailure (ScanJobInfo) Event.
Keep These options allow the workflow to retain processed or rejected files:
  • Processed files — Select this check box to store processed files after the service successfully writes them to the destination location. In the adjacent box, specify the folder in which to store the files.
    Warning: If this is option is enabled, a copy of every file that has been routed successfully is saved in the Processed files directory. Make sure that sufficient disk space is allocated for the specified directory.
  • Rejected files — Select this check box to store rejected files that fail to reach the destination location. In the adjacent box, specify the folder in which to store the files.

    There are many reasons for these failures. You can research them by examining the server application log file entries. It is recommended to have a secondary process take this folder as an input and notifies a system administrator of a failure.

Device manager
Note: If your environment uses the Nuance Combined Client for Ricoh, the option does not appear on the Preferences tab.
If your environment does not use the Nuance Combined Client for Ricoh, use the Ricoh ESA Device Manger to view and manage MFD client devices as follows:
  • Add — Click to enter the IP address of the MFP. A comment can be added for this specific MFP also.
  • Remove — Click to remove the MFP from the device list.
  • Edit — Click to edit the IP address of comment for the MFP.
  • Import — Click to import MFPs using a CSV file. The entries are separated by a comma. The entries are IP Address, Comment, Version, JavaTM Platform, Status. IP Address is required while other entries are optional.
  • Export — Click to export MFPs listed in the device manager into a CSV file.
  • Update Menus — Click to update AutoStore Settings.
  • Refresh — Click to display the Java platform version for the MFP. If AutoStore Xlet is installed, the version of AutoStore Xlet will be displayed also.
  • Install — Click to install the AutoStore Xlet for the selected Ricoh device.
  • Uninstall — Click to uninstall the AutoStore Xlet for the selected Ricoh device.
  • Start — Click to start AutoStore Xlet.
  • Stop — Click to stop AutoStore Xlet.
  • Reboot — Click to reboot the MFP.
  • Use SSL — Click to enable remote options on CAC enabled devices. You must select this prior to attempting use a remote option.
  • Change Password — Click to change remote installation password on the MFP. Note that the default password for new Ricoh devices is "ricoh". Note also that for MFPs with Java 7.x or higher, the remote installation password can be changed through the web image monitor:
    1. Log on to the web image monitor
    2. Click Configuration.
    3. Click Administrator Tools (can be found under Extended Feature Settings).
    4. Scroll to the bottom and click to change the remote installation password
Enable external USB keyboard support Select this check box to allow the user to use an external keyboard at the device.
Note: USB keyboard detection is currently not compatible with the CAC Java Platform.
Auto reset timer Specifies the number of seconds of inactivity that will cause a reset to the main screen. If authentication is enabled the logged on user is automatically logged out.
External application When integrating with an external third party java application (for example, Equitrac), you can select this check box to switch to the third party application from within the AutoStore Xlet. This option is available on devices that have Java Platform 4.x and above. If this option is enabled, a button with the provided name will be displayed on the AutoStore Xlet application to allow the user to switch to the external application.
  • Product ID — The Ricoh assigned product ID (for example, 34081794 is the Ricoh assigned product ID for Equitrac) for the third party application can be found in the extended feature info on the device or web image monitor.
  • Name — The name of the external application that will be displayed on the button within the AutoStore Xlet.
  • Icon — The icon for the external application button. The user should browse to the folder location that contains the icon to be displayed on the MFP device panel for this menu entry. The images supported are Windows BMP images with 2 or 256 colors. The recommended image size is 20x20. For 256 color images, the transparency color is RGB (255,0,255).