Smarticket form

Add a Smarticket form when your workflow requires Smarticket processing.

To add a Smarticket form, configure options on the following four tabs:

General tab

Field Name Description
Form name The name of the Smarticket form to be displayed on the Ricoh MFP.
Icon file Click the browse button (...) to specify the icon to be displayed on the MFP device panel for this menu entry. The images supported are Windows BMP images with 2 or 256 colors. The maximum image size should be 260 pixels wide by 85 pixels tall. The recommended image size is 48x48. For 256 color images, the transparency color is RGB (255,0,255)
Restrict access If this option is checked, access to the form can be restricted to certain users or groups.
Note: When the authentication type is Windows you can click the browse button (...) to select Windows groups or users.

Group membership is determined by the authentication type:

  • Windows: Determined by the Windows groups that the authenticated user is a member of.
  • Netware: Groups are not supported.

The User Membership custom script can be created to provide groups in which an authenticated user has membership.

Server address

Specifies the server name or IP address and port of the Web Service address.

The format is http :// server_name : port or http :// ip_address : port .

If Secure Sockets Layer (SSL)is enabled, the required format is https :// server_name : port or https :// ip_address : port .

For example, either "https:://sp2007" or "" will work if the IP address for the server is and SSL is enabled. If you only specify a the server address, such as "sp2007", the component will automatically insert "http://" before the address.

Click the Test button to confirm that the Server address and User name entries are valid.

User name In User name, enter the user name which will be used to log in to the server. If you are using a domain user account to connect to the server, enter the user name with the domain name. For example, enter "DOMAIN\SpUser". For a local user, you only need to enter the user name, such as SpUser.
Use Windows authenticated user credentials Select this check box to allow Windows user account credentials entered at the MFP device panel to be used to log on to the Smarticket server. If Use the authenticated user credentials is selected and Windows authentication has been enabled, then user credentials entered at the MFP device panel will also be used to log onto the Smarticket server.
Display ticket ID with ticket name Select this check box to display the ticket ID along with the ticket name for Smartickets listed on the form. Clear this check box to display only the Smarticket name.

Scan Settings tab

Field Name Description
Scan Settings
  • File Types
    • JPEG — JPEG image
    • MTIFF — Multi-page TIFF image file
    • PDF — PDF document
    • TIFF — Single page TIFF image file
  • File Name: Enter the file name for the scanned document.
  • Resolution: Select the desired scanning resolution.
  • Scan Type: Allows you to select from a list of document type to get the optimum scanner setting for proper documents:
    • B & W: Text / Line Art — Select this option to scan BW text documents which may contain simple line art.
    • B & W: Text / Photo — Select this option to scan BW documents that contain a mix of graphics, photos and text.
    • Black & White: Text — Select this option to scan BW documents that you are looking to be OCR'ed into text.
    • Black & White: Photo — Select this option to scan BW documents that contains graphics and photos
    • Grayscale — Select this option to scan documents in Grayscale.
    • Full Color: Glossy Photo — Select this option to scan Color documents that contain graphics and photos.
    • Full Color: Text / Photo — Select this option to scan color documents that contain a mix of graphics, photos and text
    • Auto Color Select (7.x and above) — Select this option to scan based on the colors in the document.
  • Scan Source
    • Auto Detect — Select this option to automatically detect whether the document is on the glass or in the document feeder.
    • SADF — Select this option when the scan job will contain multiple batches to be placed in document feeder. Scanning is automatically resumed once the next batch is placed in the document feeder.
    • Batch — Select this option when the scan job will contain multiple batches to be either placed on the glass or on the document feeder.
  • Feed type: This option specifies placement of the original document.
    • Left (Readable Direction) — Select this mode when the original orientation is the same as the copy paper orientation.
    • Right (Unreadable Direction) — Select this mode when you want to copy A3, B4 JIS, or 11x17 size originals. The machine rotates the copy image by 90 percent.
  • Scan Sides: If supported by the device hardware, this option determines if the back side of a document placed in the document feeder should also be scanned.
    • 1 Sided — Scans only one side of the original
    • 2 Sided - Top to Top — When scanning the second side, image will be created by supposing that the second side is in the same direction as the first
    • 2 Sided - Top to Bottom — When scanning the second side, image will be created by supposing that the second side is in the opposite direction as the first.
  • Scan Size — Auto Detect: Same Size, Auto Detect: Mixed Sizes, A3, B4 JIS, A4 LEF, A4 SEF, B5 JIS LEF, B5 JIS SEF, A5 LEF, A5 SEF, 11x17, 8.5x14, 8.5x13, 8.5x11 LEF, 8.5x11 SEF, 5.5x8.5 LEF, 5.5x8.5 SEF
    Note: LEF refers to Long Edge Feed and SEF refers to Short Edge Feed. These terms describe the manner in which the documents are feed into the MFP.
    Note: The Auto Detect option is not a supported scan size for MP C300/400SR devices. The appropriate paper scan size must be selected. It is recommended that the Allow user to change default option for Scan Size be turned off for MP C300/400SR devices.
  • Scan density: Select the level of shadow and brightness details recorded by the scanner from lower to higher density.
  • Allow user to change: Select this check box for any option to allow the user to change a setting on the device panel at scan time.

Fields tab

Field Name Description
VBScript file Enter the VB Script file name for loading/validating the index data on the devices.
Run on form load Select this check box to execute the script file on the server prior to loading the form on the MFP device.
Run on scan Select this check box to execute the script file on the server prior to starting the scan job on the device.
Forms Fields Add fields by clicking the N (New Field) button at the top of the first column in the field table. After you add the first row, you can press the Tab key to tab through columns and add additional fields.

For each field you can configure the field attributes:

  • Name — Field name is a string type and can be any alphanumeric characters. Use of special characters (~,&, <, >, %, “, /, \, :, ?, |) are not recommended.
  • Type — The supported string types are:
  • Required — Select this check box if the field is required to be filled.
  • Comment — Description field for administrator reference. This field is not currently used anywhere on the device.
  • Properties — Set the field attributes by selecting the properties (...) button on the rightmost column on each entry.

Components tab

List of all process components and the route component, along with their description, type, and the configuration button to set their configuration attributes. The configuration button appears at the last column within each row with ... appearing on it.

Select a component by clicking the left-most column next to each component and configure the component for this form by clicking on the Configure button (right-most column on each row).