Troubleshooting Tips

Problem Solution
PDF 417 Barcode cannot read one of the supported barcode types. The search zone does not include the area where the barcode is located. Using the image that contains the barcode as a sample, change the search zone so it includes the location where the barcode appears. If you are not sure if this location is always going to be the same for all images, then do not use a search region, and the component will try to find the barcode in the entire page.
The status monitor shows that the barcodes are being read but the barcode values references are not being replaced. Your Capture (source) component is not a blocking component (other components will be configured through it) and you are not using Data Interchange Filter in your configuration. Insert the data interchange process (filter) component in your configuration before the PDF 417 Barcode component, and configure the remaining components through the Data Interchange Process (Filter) component.