Troubleshooting tips

Problem Description Cause Solution
The following error message is displayed you start the AutoStore server:

Konica Minolta iOption: An error when initializing web application. Failed to listen on prefix://+:3348/” because it conflicts with an existing registration.

The default port 3348 for Konica Minolta iOption is being used by another application. Check if the 3348 is being utilized by another application.

If you have Output Manager server installed on the same machine as AutoStore server and 3348 is assigned as Konica Minolta web service port, either change the Output Manager server port to 0 (unassigned) or to a value other than 3348.