Preferences tab

In this tab, you can specify where the program files for the job that is processing will be stored by the server.

Option Description
Home Directory

The root directory where the server creates all temporary directories and files necessary for controlling device related traffic. The server must have proper permission to write to this directory.

Port Number

Enter the port number used by the KSS device to communicate with the server. The device must be configured to use the same port number to communicate with the server.  If the device is having problems communicating with the server, check the port settings on the server to make sure they match the device port number.  Also make sure there are no firewall equipment blocking the specified port.  Note to modify device settings, open your Internet browser and access the device configuration settings screen of the device.

SSL Connection Encryption

Enable this option to allow information exchange between the server and the KSS device over an SSL secure channel.


The Keep setting allows the workflow to keep the processed and/or rejected files in the specified directory upon completion of successful routing. If you enable this option, all files are stored into the Processed Files directory at the time when the service successfully completed writing them into the destination location.  Keep in mind that if this is option is enabled, a copy of every file that has been routed successfully is saved in the Processed Files directory.  Make sure that proper disk storage is allocated for this directory.

Rejected Files directory is used for storing any files that failed to be stored into the final destination location. The failure could be due to any number of reasons and it must be researched through searching the server application log file entries.  Typically, it is beneficial to have a secondary process that takes this directory as an input and routes messages out to system administrator and warns them of failure.  Note that the service must have sufficient rights to access this directory.