Troubleshooting tips

Problem Description Solution
Configure a component if its name doesn’t appear on the list of components on the Component tab. You have to add the component to the process first.  Then, you can configure the component through this blocking component.
Error encountered when starting the Service. Make sure the Input Directory exists and is accessible.
"Duplicate Output destination" error when you run your process. If the Include Fields is selected on the General tab of the component settings and the component that follows in the process (for example, Send To Data Base) is using the RRT "ASX", the process will fail with a database error.