Troubleshooting tips

Problem Description Solution
Configure a component if its name does not appear on the list of components on the Component tab. You have to add the component to the process first. Then, you can configure the component through this blocking component.
"Duplicate Output destination" error when you run your process. If the Include fields check box is selected in the Knowledge Package Loader options and the subsequent component in the workflow (for example, Send To Database) is using the RRT "ASX", the process will fail with a database error.