Uninstallation using Solution Installer

This procedure steps through using Solution Installer to uninstall Chai DSE.

Keep in mind that uninstallation must take place in the following order:

  1. Using Package Loader, remove Authentication Agent
  2. Using Solution Installer, remove OXPd:Workflow components
  3. Using Solution Installer, remove Chai DSE components
  4. Using Package Loader, remove Solution Installer
  5. Using Package Loader, remove Chai SSL Service
  1. For Enter Package URL, enter http://device/hp/device/this.loader, where device is the IP address for the device into a web browser.
  2. In the Reloadable Packages section, select AutoStore Auth Agent.
  3. Click Remove Selected Packages.
    The message that the Authentication Agent has been unloaded will be displayed.
  4. Click ListApps to display the application ID.
    There may be several applications installed onto the device. The application ID is displayed immediately before the application name. Check to make sure the right application ID is being selected. Keep in mind that OXPd:Workflow components must be uninstalled first. Once OXPd:Workflow components are uninstalled, then Chai DSE components can be uninstalled.
  5. Copy and paste the application ID into the AppID field.
  6. Click UninstallApp to uninstall the application.
    Once the application has been uninstalled, the message 202 Accepted will be displayed.
  7. After steps 4 through 6 are completed for uninstalling OXPd:Workflow components, then complete the same steps for uninstalling Chai DSE components.
  8. Enter the URL, http://device_ip/hp/device/this.loader, where device_ip is the IP address for the device into a web browser.
  9. In the Reloadable Packages section, select OXPd:SolutionInstaller.
  10. Click Remove Selected Packages.
    This displays the message OXPd:SolutionInstaller unloaded.
  11. Enter the URL, http://device_ip/hp/device/this.loader, where device_ip is the IP address for the device into a web browser.
  12. In the Reloadable Packages section, select Chai SSL Service.
  13. Click Remove Selected Packages.
    This displays the message ChaiSSLConfig unloaded.
  14. Enter the URL, http://device_ip/hp/device/this.loader. where device_ip is the IP address for the device into a web browser.
  15. In the Reloadable Packages section, select Chai SSL Service.
  16. Click Remove Selected Packages.
After you complete this procedure, no packages should be displayed in the Reloadable Package section.