Restrictions and Limitations

  • This component works with DocuShare Server versions 4.0.1, 5.0, 6.0.1 update 3 CPX, 6.5.0 CPX, 6.5.3 CPX and 6.6.1.
  • This component is only storing documents, mail messages and is not capable of storing any other object types such as bulletin, group, and so on.
  • When you change the Server Address, you have to update the Collection (even if the same collection path exists on both servers) and the Document Type, since the component keeps the internal id of a collection.
  • If you delete a collection and then create another collection with the same name, you have to select this collection in the component configuration, since the component keeps the internal id of the collection and it needs to be updated when changed.
  • When using indexed search and you are sending several documents in a short period of time, several files or several collections with the same name may appear on the server. The server may not have enough time to index new files and collections, as a result the component would not know the file with the same name already exists and would add a new one.
  • For correct work of the component it is not recommended to change the specific sets of properties for document types on the DocuShare server while the documents are being uploaded on the server.
  • When several (5-10 or more) concurrent processes with the component are working, some of the processes may send files to DocuShare with a considerable time delay.
  • If you use the Appended path functionality and the collection name contains the "\" symbol, the component will perform indexed search incorrectly. In this case please use the Scan through children list option.
  • If you use the '<', '>' symbols in the Appended path, Rename file or Rename title text box, the component creates folder or file replacing these symbols by '&#x3C;' and '&#x3E;'correspondingly. For example, "test<step>test" will be replaced by "test&#x3Cstep&#x3Etest". In this case the DocuShare web-interface displays '<', '>' symbols.
  • The Lock document, Expiration date, and Max versions functionality is not applicable to the MailMessage Document type.
  • The component does not allow sending MS Outlook e-mails however it is possible to attach .msg files to the mail message.
  • You can attach only one document to the mail message.
  • For correct work of the Routing slips functionality, the administrator should copy JSP script DsNsiUtils.jsp into the DocuShare server folder: 'C:\Xerox\Docushare\tomcat\webapps\docushare\jsp\extension\'.
  • For sending documents to the DocuShare server, a user should not be a member of the "Read-Only Users" group and should be a member of a group with permissions of reading and writing in the specified collection.
  • The component joins TIFF, PNG, EXIF, JPG, GIF and BMP image files into a TIFF output file and PNG, PDF, JPG, GIF and BMP image files into a PDF output file. The component cannot join a TIFF file to a PDF file.
  • The components cannot handle iref streams.